Terms of service

Welcome to AURABOX SUPPLY. These Terms of Service establish the conditions governing access to our website, the purchase of our products, and the use of the services provided through our online store.

AURABOX SUPPLY is operated by EM COMPANY LLC, located in Hialeah Gardens, Florida, United States.

Our business focuses on automotive storage and vehicle organization products designed to help customers maintain a more orderly cargo area, keep tools accessible, and arrange everyday travel equipment.

By visiting our website, browsing our merchandise, submitting an order, or using our services, you agree to comply with these Terms of Service, subject to any rights and protections that cannot legally be waived.

Please read these terms carefully before making a purchase.

3.1 About Our Products and Services

AURABOX SUPPLY offers practical automotive organization accessories intended to support convenient vehicle storage and cargo management.

Our merchandise includes:

Trunk Storage Organizers

Storage accessories designed to help customers arrange groceries, travel supplies, emergency equipment, and other suitable belongings inside a vehicle's trunk or cargo area.

Car Tool Storage Bags

Portable storage products intended to keep automotive tools, repair accessories, and related equipment organized and accessible.

Trunk Securing Straps

Adjustable fastening accessories designed to help secure suitable cargo and reduce unnecessary movement during ordinary vehicle transportation.

Product dimensions, materials, designs, fastening mechanisms, and other specifications may vary depending on the individual product listing.

3.2 Eligibility to Use the Website

By accessing or using our website, you represent that:

  • You are legally capable of entering into a binding agreement.

  • You are at least the age of majority in your jurisdiction or are using the website under appropriate parental or guardian supervision where legally permitted.

  • All information submitted during checkout is accurate and complete.

  • You will not use our services for unlawful or fraudulent activities.

  • You will respect the intellectual property rights of our business and other parties.

  • You will not interfere with the website's normal operation or security.

We reserve the right to restrict access when there is a reasonable basis to believe that a visitor has violated these terms or misused our services.

3.3 Product Descriptions and Specifications

We make reasonable efforts to ensure that product listings provide clear and useful information.

Product descriptions may include:

  • Dimensions and measurements.

  • Material information.

  • Color and design variations.

  • Storage capacity, where specified.

  • Fastening and adjustment features.

  • Product care instructions.

  • Intended uses and limitations.

  • Included accessories and components.

Customers should review the individual product listing before completing a purchase.

Minor differences may occur due to photography, lighting, manufacturing variations, display settings, or product updates.

We do not guarantee that every product variation will remain available indefinitely. We may update, modify, or discontinue merchandise listings when reasonably necessary.

3.4 Vehicle Compatibility and Product Selection

Automotive storage spaces differ considerably between vehicles.

Trunk dimensions, cargo floor shapes, seat configurations, available fastening points, and storage compartment layouts may vary by vehicle manufacturer and model.

Customers are responsible for checking whether a product's stated dimensions and configuration are suitable for their intended vehicle and application.

For example:

  • A trunk organizer should be checked against the available cargo space.

  • A car tool storage bag should be evaluated according to the size and quantity of tools intended for storage.

  • A trunk securing strap should be checked for compatible attachment points, adjustment range, and intended cargo use.

Unless expressly stated in an individual listing, we do not guarantee universal compatibility with every vehicle.

3.5 Product Safety and Appropriate Use

Our automotive accessories are intended for ordinary storage and organization purposes.

Customers should follow all product instructions, stated limitations, and applicable vehicle safety requirements.

Trunk Storage Organizers

Customers should distribute stored items appropriately and avoid exceeding any stated load capacity.

Heavy or unstable objects should be positioned and secured carefully.

Car Tool Storage Bags

Tools should be stored in a manner that prevents sharp edges, heavy components, or loose equipment from damaging the bag or creating unnecessary hazards.

Customers should inspect the bag periodically for damaged seams, handles, zippers, or closures.

Trunk Securing Straps

Customers should inspect straps, hooks, buckles, and attachment points before each use.

Do not use visibly damaged, frayed, cut, stretched, or otherwise compromised straps.

Ensure that the attachment points are appropriate for the intended load and follow any stated product limitations.

Important safety limitations:

  • Trunk organizers and tool storage bags are not certified vehicle crash-protection systems unless expressly identified as such.

  • Trunk securing straps are not substitutes for seat belts, child restraints, or legally required vehicle safety equipment.

  • Ordinary cargo straps should not be assumed suitable for securing extremely heavy, hazardous, or safety-critical loads.

  • Customers must ensure that cargo does not obstruct visibility, interfere with vehicle controls, or create hazards for passengers.

AURABOX SUPPLY is not responsible for damage or injury resulting from misuse, improper installation, overloading, unauthorized modifications, or failure to follow product instructions, to the extent permitted by law.

3.6 Pricing and Currency

Unless otherwise stated, all website prices are displayed in U.S. dollars.

Prices may change before an order is accepted. However, a subsequent price adjustment will not automatically change the agreed purchase price of an accepted order.

Our shipping structure is as follows:

  • Orders totaling $10.00 or more qualify for free standard shipping.

  • Orders below $10.00 incur a $5.99 standard shipping charge.

Applicable taxes and other legally required charges will be calculated and displayed during checkout.

We reserve the right to correct genuine pricing errors, incorrect product information, or technical display problems.

3.7 Payment Terms

Customers must submit valid payment information through the payment options available during checkout.

By submitting an order, you authorize the applicable payment provider to process the transaction for the displayed purchase amount.

We may use independent payment processors to facilitate payment authorization, transaction verification, and refunds.

An order may be reviewed before fulfillment where there are reasonable concerns regarding payment authorization, suspicious activity, or possible fraud.

We reserve the right to refuse or cancel transactions when there is a legitimate reason to do so.

If payment has already been collected for an order that cannot be fulfilled, applicable amounts will be refunded in accordance with applicable law.

3.8 Order Submission and Acceptance

When a customer submits an order, the customer is requesting to purchase the selected merchandise under the displayed terms.

An electronic order confirmation may be sent after submission.

The receipt of an order confirmation does not necessarily mean that fulfillment has been completed or that the merchandise has been dispatched.

Orders remain subject to applicable verification, inventory availability, and fulfillment procedures.

We may cancel or limit orders when reasonably necessary due to:

  • Product unavailability.

  • Incorrect pricing.

  • Technical or checkout errors.

  • Payment authorization problems.

  • Suspected fraudulent activity.

  • Incomplete or inaccurate order information.

  • Violations of these Terms of Service.

Where an order is canceled after payment has been collected, we will arrange an appropriate refund of applicable amounts.

3.9 Shipping and Delivery

AURABOX SUPPLY aims to process and dispatch orders within a reasonable operational timeframe.

Customers are responsible for providing complete and accurate shipping details.

Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Transportation may be affected by carrier operations, weather conditions, public holidays, logistical interruptions, and other circumstances outside our reasonable control.

Additional shipping information is provided in our separate Shipping Policy.

3.10 Returns, Refunds, and Exchanges

Customers may request returns in accordance with our Return and Refund Policy.

Eligible standard returns are generally accepted within 30 calendar days after delivery.

Products must meet the applicable condition requirements.

For example, trunk storage organizers must be clean and unused, tool bags must be free from contamination and signs of wear, and securing straps must remain unused and unmodified.

These ordinary return conditions do not remove customer rights concerning defective merchandise, incorrect orders, or other matters protected by applicable law.

Please contact [email protected] before returning any product.

3.11 Website Availability and Maintenance

We aim to provide a stable and accessible online shopping environment.

However, temporary service interruptions may occur because of:

  • Scheduled maintenance.

  • Hosting or server problems.

  • Software updates.

  • Network failures.

  • Security incidents.

  • Third-party service disruptions.

We reserve the right to update, modify, temporarily suspend, or discontinue website features when reasonably necessary.

We will make reasonable efforts to address significant operational problems and restore affected services.

3.12 Prohibited Website Activities

Visitors and customers agree not to:

  • Submit fraudulent orders.

  • Provide intentionally misleading information.

  • Attempt unauthorized access to website systems.

  • Introduce viruses or malicious software.

  • Interfere with website security.

  • Extract website content through unauthorized automated methods.

  • Reproduce protected materials for unauthorized commercial use.

  • Use our website for illegal activities.

  • Infringe the intellectual property or other legal rights of third parties.

We may investigate suspected violations and take appropriate action where necessary.

3.13 Intellectual Property Rights

All original website content, including product descriptions, photographs, graphics, logos, branding, layouts, and other creative materials, is owned by or lawfully licensed to EM COMPANY LLC or the respective rights holders.

Such materials may be protected under applicable copyright, trademark, and other intellectual property laws.

Customers may view and use website content for personal shopping purposes.

Without appropriate written authorization, customers may not reproduce, distribute, republish, modify, or commercially exploit protected materials except where permitted by law.

3.14 Third-Party Services

Our website may rely on independent service providers for payment processing, shipping, hosting, analytics, fraud prevention, and other operational functions.

These third parties may operate under separate terms, privacy notices, and service agreements.

AURABOX SUPPLY does not control every aspect of independently operated third-party services.

Nothing in this section excludes any legal responsibility that cannot lawfully be excluded.

3.15 Disclaimer of Warranties

To the fullest extent permitted by applicable law, website access and general website information are provided on an "as available" basis.

We make reasonable efforts to maintain accurate product descriptions and dependable website functionality, but cannot guarantee uninterrupted access or the absence of all technical errors.

Any applicable express product warranties remain subject to their stated conditions.

Nothing in these terms disclaims an implied warranty or consumer protection right that cannot legally be waived.

3.16 Limitation of Liability

To the extent permitted by applicable law, EM COMPANY LLC and AURABOX SUPPLY shall not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of our website or products.

This limitation does not apply to liability that cannot legally be excluded, including applicable liability arising from fraud, willful misconduct, or non-waivable consumer protection obligations.

Customers retain all statutory rights and remedies available under applicable law.

3.17 Indemnification

To the extent permitted by law, customers agree to be responsible for reasonable claims, losses, or expenses resulting directly from their unlawful use of the website, material violation of these terms, or infringement of another party's legal rights.

This provision does not require customers to indemnify us for losses resulting from our own unlawful conduct or obligations that cannot legally be transferred.

3.18 Governing Law and Dispute Resolution

These Terms of Service shall be governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Any dispute arising from these terms or the use of our website shall be brought before a court of competent jurisdiction in Florida, subject to applicable federal jurisdiction, mandatory venue requirements, and non-waivable consumer protections.

We encourage customers to contact our support team before pursuing formal proceedings so that reasonable opportunities for resolving concerns may be explored.

3.19 Changes to These Terms

We may update these Terms of Service to reflect changes in our merchandise, business operations, website features, or legal requirements.

Updated terms will be published on our website with a revised effective date.

Where required by law, additional notice or consent will be provided before material changes become effective.

3.20 Contact Information

For questions regarding purchases, product use, or these Terms of Service, please contact:

EM COMPANY LLC – AURABOX SUPPLY

9802 NW 80TH AVE UNIT D25
HIALEAH GARDENS, FL 33016
United States

Email: [email protected]